Politique de confidentialité

Bambino Mio Ltd takes its obligations to protect your personal data very seriously and has taken steps to ensure compliance with the provisions of the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

This Policy sets out the principles governing our use of your personal data including any personal data which you may provide through this website, when you contact us, when you buy our products or where we are providing you with a product or service.

If you have purchased from our website or signed up to our newsletter, we will notify you of any material modifications to this Policy by sending you an email to the email address associated to you unless you have unsubscribed from all email communications. All changes to this Privacy Policy automatically take effect on the sooner of the day you use our website and/or Services, or 30 calendar days after they are initially posted on our website.

For the purposes of data protection laws, Bambino Mio Ltd is the data controller and is therefore responsible for your personal data. We have appointed a Data Protection Officer who is responsible for overseeing questions in relation to this Policy. If you have any questions, including any requests to exercise your legal rights, please contact the Data Protection Officer using the details set out at the bottom of this Policy.

Personal data does not include data where your identity has been removed or which is not associated with or linked to your personal data (anonymous data).

When you use our website, we may ask you to provide certain personal data, such as your contact details and demographic information. We may supplement the personal data that you provide with information we receive from our service providers, advertising networks, analytics providers, search information providers and/or other third parties including publicly available personal data which you have shared publicly via a platform such as Facebook or Twitter.

The personal data we collect might include your name, billing and/or shipping address, email address, IP address, country, language, telephone number, your baby’s due date/D.O.B, details of your previous orders and/or correspondence with us, your communication and marketing preferences, interests, feedback and survey responses, comments and product reviews. You may provide this information by filling in forms on our website or by corresponding with us via telephone, email or LiveChat. If you purchase a product from us, your credit/debit card information is not held by us or stored, it is collected by our third party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions.

We may also collect, using cookies, technical and usage data including browser and device information and information regarding what pages are visited and when. For further information about our use of cookies, please see our cookies policy.

Please note that where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products or information that you request). In this case, we may have to cancel an order you have placed but we will notify you if this is the case at the time.